For this $4B global consumer products manufacturer, utilized PMBOK structured project
management techniques to compress delivery of an ITIL/SOX compliant, global Change Management process. Generated requirements
specification driving tool prototyping and a formal proof of concept pilot using Tivoli TSRM. ITIL v3 compliant Change
Management design included centralized Technical Review and Change Authorization Boards, Change models that
reduce lead time while driving availability that scales, follow the sun production release windows, emergency
ECAB and postmortem root cause and corrective action process, CMDB integration and Key Performance Indicator
dashboards.