Step 4: Prioritize Requirements and Plan

Using the Blueprint as a vision of the future, the next step involves prioritizing requirements based on business benefits based on a financial assessment. The Blueprint will have identified the key gaps and changes required to achieve best practice with lower cost, improved service and revenue potential. Each major requirement cluster must be financially assessed with respect to costs and savings to support the ranking process. Assuming a three level VIA was conducted, the following deliverables are generated:

  • Common IT Infrastructure and Support Functions requirements are assigned costs, prioritized and ranked.
  • Service Support & Delivery functions requirements are assigned costs, prioritized and ranked.
  • Core Business Value Stream support applications requirements are assigned costs, prioritized and ranked.
  • New Value Stream initiative requirements are assigned costs, prioritized and ranked.
  • Critical risk factors are assessed and resolved including vendor roles and responsibilities, asset class inventories and valuation, legal issues, regulatory issues, service level agreement requirements, performance measurement and metrics, governance and benchmarking
  • An enterprise IT Strategic Plan is formulated to articulate goals, objectives, time phased tasks and budget to accomplish the desired state and approved by the executive sponsor and committees
  • Quick wins are identified that will generate early momentum and support
  • A Governance process is put in place to manage oversight and execution of the supplier evaluation process, tool selection, organizational change process and performance management.