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Enterprise Consulting Services
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ITIL Consulting for Cloud Solutions
 
Enterprise Consulting Services provides IT Service Management consulting for companies pursuing cloud hosting, colocation, managed security, Software as a Service (SaaS) and Help Desk outsourcing. For CXO's with a charter to improve service, reduce the total cost of their technology support infrastructure and jump start technology based innovation we offer IT Cloud based service and infrastructure consulting using the ITIL framework. We help leverage outsourcing options and maximize ROI using the new computing models through partnership with a full service provider.

Why ITIL for the Cloud?
There are many emerging Cloud based services available today but few offer the governance and process sophistication essential for managing business risk and sustainability. We offer front end ITIL v3 Expert consulting in conjunction with back end SAS 70 certified partners to ensure that any IT or business process that you outsource has been fully vetted, automated and secured. Business expectations, including demand for new services and ERP transformation, continues to exceed IT's ability to deliver. This historic trend, coupled with today's highly sophisticated Internet delivery mechanisms, has driven businesses to pursue parochial SaaS and outsourced technology solutions. The IT Infrastructure Library (ITIL) sets the standard for centralizing IT governance in this space, ensuring that Cloud computing and service outsourcing solutions support best practice, minimize cost and reduce risk. By establishing policy and governance for Cloud computing up front, regulatory compliance requirements including SOX, HIPAA and PCI are built into supplier contracts along with binding Service Level Agreements that guarantee performance. Ultimately, strategic outsourcing can free internal IT from the 80 / 20 monster - where companies are still spending over 80% of their IT budgets providing basic maintenance and support and what's leftover on innovation. By centrally managing and controlling the outsourcing of standardized IT infrastructure components and services to Cloud providers, internal IT can refocusing on what's most important - change leadership driving top line growth through technology innovation.   

What We Do
Enterprise Consulting Services specializes in Cloud based IT Infrastructure Hosting, Service Management (ITSM), Asset Life Cycle Management (ALM) and Security Management solution consulting. In this arena, our consulting practice brings proven methodologies and best practice to the table - eliminating weeks of costly project start up and discovery effort to achieve the benefits of ITIL compliant Cloud Computing solutions. We drive change from the inside out by incorporating your internal subject matter experts and management in the change process to ensure buy in and fully vetted Cloud solution recommendations:
  • Structured Current and Proposed Process Assessments
  • ITIL Certified Strategic Planning and Blueprint for People, Process and Technology Change
  • PMBOK Certified Project Management
  • Outsourcing 2.0 RFP, SOW, MSA, Contract SLA and OLA Generation
  • Governance Portals, KPI's and Dashboards

  

For more information on how we can help your organization take advantage of Cloud solutions and the ITIL framework contact info@enterprisecsx.com